Ascendence Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, ascendencemedia.com, or work with us through our services.
By using our site or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Name and contact details (e.g., email, phone number, social media handles)
- Information you submit through forms (contact, onboarding, campaign requests)
- Publicly available influencer data (e.g., follower count, engagement rates, social media activity)
- Technical data such as IP address, browser type, and website usage (via cookies and analytics tools like Google Analytics)
*We do not collect or store payment card details directly on our website.
2. How We Use Your Information
We use your personal data to:
- Communicate with you about projects, campaigns, or inquiries
- Match influencers with brands and vice versa
- Share necessary details with brands and influencers to explore potential collaborations
- Provide campaign updates and reports
- Improve our website and services using analytics insights
3. Legal Basis for Processing (GDPR)
For users in the EU/UK, we process your personal data under these legal bases:
- Consent – when you agree to cookies or submit forms
- Contract – when we need your information to deliver services or manage campaigns
- Legitimate interest – for business operations like analytics, improving services, and influencer/brand matchmaking
- Legal obligation – if required by law to share or store certain data
4. Payments
Payments, if made, are processed securely through trusted third-party providers such as PayPal.
We do not store or have access to your payment details. For more information, please review PayPal's Privacy Policy.
5. Sharing Your Information
We may share your data with:
- Influencers and brands – only the minimum information needed to explore and execute collaborations. Full details are exchanged once both parties agree to move forward, and NDAs/contracts can be put in place if required.
- Trusted third-party services – such as analytics tools or consent management providers.
- Legal authorities – if required by law.
We do not sell or rent your personal information to third parties.
6. Data Retention
We keep personal data only as long as needed:
- Influencer and client data: up to 1 year, unless a campaign or legal requirement requires longer storage.
- Analytics/cookie data: according to the settings of our analytics providers.
After this period, we delete or anonymize your data.
7. Data Security
We take privacy and security seriously. Your data is protected by:
- SSL encryption (secure HTTPS browsing)
- Secure cloud storage (Google Workspace)
- Two-factor authentication on internal accounts
- Limited staff access (only authorized personnel can access data)
While no system is 100% secure, we follow industry standards to reduce risks.
8. Your Rights
Depending on your location, you may have the following rights:
For EU/UK users (GDPR):
- Access the data we hold about you
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
For California users (CCPA/CPRA):
- Know what personal data we collect and how we use it
- Request deletion of your data
- Opt-out of the "sale" of your data (we do not sell data)
To exercise your rights, email us at info@ascendencemedia.com.
9. Cookies and Consent
Our website uses cookies and similar tools to understand user behavior and improve your experience.
- You can manage or withdraw your cookie preferences anytime through our cookie banner (powered by a consent management tool).
- By default, only essential cookies are active. Analytics/marketing cookies require your consent.
10. International Data Transfers
As a Sri Lanka-based company working with global brands and influencers, your data may be transferred and stored outside your country of residence.
We take steps to ensure appropriate safeguards are in place (e.g., secure storage, contracts, and encryption).
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "last updated" date at the top.
12. Contact Us
If you have questions, concerns, or requests regarding your personal data, you can contact us at:
info@ascendencemedia.com
This email also serves as our Data Protection Officer contact.